When organizations focus on high-quality output, they improve customer satisfaction. Satisfied customers are more likely to become repeat buyers, refer others to the company, and provide valuable feedback that leads to future improvements.
Tag: Kaizen
Guide to Problem-Solving Methodologies: 8D, PDCA, DMAIC, and Kaizen
This article explores four widely adopted methodologies: 8D (Eight Disciplines), PDCA (Plan-Do-Check-Act), DMAIC (Define-Measure-Analyze-Improve-Control), and Kaizen.